Got it 👍 Since cheftime.us looks like a general Shopify store selling pet items, electronics, and home goods, I’ll draft a clear, professional return policy you can use (and adjust to your needs).

Here’s a solid template you can copy into your store’s “Return Policy” page:

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Return & Refund Policy

At Chef Time, your satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to help.

Returns

• You have 30 days from the date of delivery to request a return.

• To be eligible, the item must be unused, in the same condition you received it, and in the original packaging.

• Certain items are non-returnable for hygiene or safety reasons (e.g., grooming tools, pet beds once used, or personal care items).

Return Process

1. Contact us at support@cheftime.us with your order number, reason for return, and photos if applicable.

2. Once approved, we will provide you with return instructions.

3. You are responsible for the cost of return shipping (unless the item is defective or incorrect).

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–10 business days.

• Shipping fees are non-refundable.

Exchanges

• We replace items if they are defective, damaged, or incorrect.

• If you need an exchange, email us at support@cheftime.us.

Order Cancellations

• Orders can be cancelled within 12 hours of purchase. After that, they may already be processed and shipped.

Questions?

If you have any questions about our Return & Refund Policy, please contact us:
📧 support@cheftime.us